Masterclass - Half Day (09:00 - 12:00)

Cancellation Policy

1. Passing Your Assessments We want every student to succeed, but you must reach the required standards to pass your course. Assessments may include both theory and practical tasks. If you do not meet the standard the first time, don’t worry - you will have the opportunity to try again. ​ 2. Resits & Additional Charges If you need to resit an assessment, an additional fee will apply. This helps cover the time and resources needed to support you through your resit. Payment must be made before booking your resit session. ​ 3. Resits & Case Studies If you do not meet the required standard and are asked to return, you will be required to complete case studies on a training head or live model before booking your resit. This helps build your confidence and improve your skills. Once you feel ready, we will arrange a resit day. On the day of your resit, you will be required to work on a live model under full assessment conditions. Your trainer will work closely with you to support your progress and help you succeed. ​ 4. Live Model Requirement For some practical assessments, you may be required to bring a live model to work on. This is an important part of your learning, as treatments cannot always be performed on a training head. Your model must meet the academy’s suitability requirements It is recommended that students provide their own model to ensure comfort and availability If you are unable to provide a model, please let us know in advance and one may be arranged for you If no model is available on the day (and no notice has been given), your assessment may be rescheduled and an additional fee may apply ​ 5. Professionalism We aim to create a positive, supportive learning environment. All students are expected to behave respectfully, safely, and professionally throughout their training and assessments. ​ 6. Agreement By enrolling in the academy, you agree to follow these policies. They are in place to support your learning journey and help you achieve the best possible outcome.