BEAUTY POLICIES

1. Patch Test

A patch test is required at least 48 hours prior to any tinting or perming treatment. This allows us to check for any sensitivities before proceeding. While it significantly reduces the risk of a reaction, it does not eliminate it completely, as allergies can develop unexpectedly. Without a patch test, we cannot carry out your treatment.

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A patch test is strongly recommended prior to any eyelash extension treatment to check for potential sensitivity or allergic reactions to adhesive. If a client chooses to proceed  without a patch test, they will be required to sign a disclaimer before their appointment confirming that they understand the potential risks involved, By signing, the client accepts full responsibility, and Enhance will not be held liable for any adverse reactions or outcomes.

 

2. Booking Fees

A non-refundable booking fee is required at the time of booking to secure your appointment.

• A £10 booking fee is required for beauty treatments

• A £20 booking fee is required for aesthetic treatments

• A £50 booking fee is required for training courses

• A £100 booking fee is required for anti-wrinkle treatments

Your booking fee will be deducted from the total cost on the day of your appointment or course.

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3. Health & Safety

Please inform us of any medical conditions, allergies, or recent changes to health before your appointment. We are committed to maintaining a clean, safe, and hygienic environment for all clients and staff. All tools and equipment are properly cleaned and sanitised between each use, and high standards of personal hygiene are followed at all times.
Client safety is our priority. Consultations are carried out before treatments, and patch tests are recommended where required. Clients who choose to proceed without a patch test must sign a disclaimer confirming they understand the risks.
All equipment is regularly checked, and any hazards or incidents are reported and managed appropriately. We comply with all relevant health and safety regulations to ensure a safe and professional salon environment.

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4. Consent Form

You will be required to complete and sign a consent form at your patch test appointment. This confirms your understanding of the treatment, including any risks, and records your medical history.

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5. Age Policy

Clients must be aged 16 or over to receive treatment or enrol onto training courses.. Proof of age may be required.

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6. Aftercare

Full aftercare advice will be provided following your appointment. Adhering to this guidance will help maintain your results and reduce the risk of any issues. We cannot be held responsible for problems arising from failure to follow aftercare instructions.

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7. Cancellations & Lateness

A minimum of 48 hours’ notice is required to cancel or reschedule your appointment. If you do not provide at-least 48 hours notice, you will be charged 50% of the scheduled appointment.

Late arrivals may result in a shortened treatment time, a late fee, or refusal of service.

All booking fees are non-refundable.

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8. Our Promise

We are committed to ensuring you feel safe, comfortable, and happy with your results. While reactions are rare, every client is different. Please be reassured that we are fully insured and qualified in all treatments.

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9. Right to Refuse Service

We reserve the right to refuse treatment if we believe it is unsafe, if important medical information has not been disclosed, or if salon policies are not respected.